PDF Consumer Survey: Your Help Needed
By Joshua Levy, 12/19/2006 - 11:12am

At the 2006 Personal Democracy Forum conference we released a print-only consumer guide to software-as-a-service providers -- companies that provide software and support to political and advocacy campaigns. The guide included descriptions of the services offered by each vendor and ratings from users of the vendors, culled from a survey we sent out to our readers .

Now, we need your help. We're expanding and updating the guide and will be offering it online (details to come...), so we need to update the vendor ratings, too. If you work for a political campaign, advocacy organization, non-profit, or any other group that might use a software-as-a-service provider, we'd appreciate you taking five minutes to complete our survey. You'll be asked to rate three things about your vendor:

1. The quality of their customer service.

2. The capacity and flexibility of their software products.

3. The fairness of their pricing.

It only takes five minutes. The more people that take the survey, the more helpful is our guide to helping you choose the best vendor.

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The layout, use of images, color, and other qualities.
How well is does the site carry the message of the candidate?
How the site discusses the issues and how it uses language.
How easy is it to get involved in the campaign?
How well does the site utitlize blogs, video, podcasts, discussion boards, and other technologies?
The ease of navigation and the quality of interactivtity.