
Just as the Internet is transforming commerce and campaigns, new communications technologies are changing government, and governance, in all sorts of new ways: opening up a new kind of relationship between elected officials and their constituents, engaging citizens in collaborative projects with government, and making government more transparent and accountable. Here's where we'll track those changes.





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(thanks to Nancy Scola).
EU | Are you ready for (y)EU?
Julien Frisch introduces the Web Communications team of the European Parliament.
The study Show Us the Stimulus (July 2009, Good Jobs First) is one of the most comprehensive and systematic assessments of US state "recovery" websites. The authors of the report analyze the effectiveness and transparency of state websites in providing information on the different categories of stimulus spending, the allocation of funds across different areas of the state, and individual projects carried out by private contractors and their respective impact on employment levels.

The study shows that, while some websites achieve satisfactory levels of transparency, others are largely failing to provide online transparency with regard to the use of crisis response funds. Such variance among the websites per se is not particularly surprising. But why do some states perform better than others? Are there any factors that can help to explain these differences?
Because who would attend a "Summit on Customer Service," even if it was at the White House?
Today the White House bought together a bevy of CEOs to Washington to a forum on the somewhat sexier Forum on Modernizing Government. The Obama Administration wants to know what business knows about serving customers and clients, and streamlining operations. "Those are well known sciences" in the business world, promised Whirlpool CEO Jeff Fettig at the event, the opening and closing sessions of which were held in a small auditorium on the ground floor of the Eisenhower Executive Office Building on a surprisingly spring-like January day in Washington.
The CEOs in attendance represented companies both long established and somewhat newer. In addition to Whirlpool's Fettig, the generally dark-suited crowd included Craig of Craigslist and Angie of Angie's List, as well as executives from Alcoa and Adobe, Microsoft and Trader Joe's, Southwest Airlines and Yelp. Microsoft's Steve Ballmer held animated conversations in the aisles as attendees moved between sessions. Their counterparts in government were in plentiful attendance too. Seated just in front ahead of me and to the direct right of Facebook's Chris Hughes was U.S. CIO Vivek Kundra, and to Kundra's right, U.S. CTO Aneesh Chopra. When Kundra and Chopra were joined on stage during the day's closing session by U.S. Chief Performance Office Jeffrey Zients, a Defense Department official made the crowd laugh by saying that the panel resembled "sort of the male version of The View."
And then there was Barack Obama...
If you can sign an electronic pad at the supermarket to pay your credit card bill, why can't you sign the touch-screen of your iPhone to sign a political petition? That question is now being put to the test by the Citizen Power Campaign in California, working with technology developed by a company called Verafirma.
I'm really pleased with how everything went at PdF Europe's first conference in Barcelona. We had a great mix of political hacks and hackers from all over the Continent, and the conversations buzzing in the hallways before, during and after each session are the best proof that people were connecting to each other in all kinds of fruitful ways. (Indeed, the continuing buzz on Twitter around the hashtag #pdfeu is the best proof to me that we planted many productive seeds at the Torre Agbar.)
Almost three months ago, the City and County of San Francisco launched a site called DataSF where they publish data sets from a variety of city departments for public consumption and application development. The initiative, led by Jay Nath in the Department of Technology, was inspired by President Obama's transparency directive on his first day in office. They then looked at what had been done with Apps for Democracy in Washington, D.C.