Kate Krontiris is a social scientist, strategist, and facilitator working to transform civic life in America. In pursuit of a society where more people assert greater ownership over the decisions that govern their lives, she uses ethnographic tools to design products, policies, and services that enable a more democratic future. As a consulting user researcher for the United States Digital Service, Kate is currently exploring improvements to the experience of applying for an immigrant visa to the United States. She is has just completed an embedded ethnographic investigation of what motivates everyday Americans to take civic actions, and what holds them back, in collaboration with Google. For the 2014-2015 academic year, she holds a fellowship at the Berkman Center for Internet and Society, at Harvard University.